Frequently Asked Questions

Everything you need to know about your Alligator Warehouse experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand dimensions for the best fit.

Do you ship internationally?

Yes, Alligator Warehouse ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your leather products sustainably sourced?

We are committed to ethical fashion. All our leather and specialty materials are sourced from certified tanneries that meet strict environmental and labor standards.